Return Policy

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Glexirondrexshex wants you to be satisfied with your bouquet and floral arrangements. We operate from San Francisco, California, and serve customers across the United States. Because flowers are perishable, our return policy is tailored to the nature of our floristry products.

Applicability

This return policy applies to all bouquet and floral arrangement orders placed through glexirondrexshex.ddd. We operate from San Francisco, California, United States, and provide floristry services—including custom bouquets, wedding flowers, and event floral design—to customers across the United States.

Perishable Nature of Flowers

Fresh bouquets and floral arrangements cannot be returned in the same way as non-perishable goods. Once delivered, flowers are considered used. We do not accept physical returns of bouquets.

Quality Concerns

If your arrangement arrives damaged, incorrect, or not as described, please contact us within 24 hours of delivery with details and, if possible, a photo. We will work with you to resolve the issue, which may include a replacement, partial refund, or credit toward a future order, depending on the situation.

Cancellations

You may cancel an order before it has been prepared or shipped. Once we have started preparing your bouquet or event flowers, cancellation may not be possible or may be subject to a fee. Contact us as soon as possible if you need to cancel.

Contact

For return or quality issues with your bouquet or floral arrangement, use the contact details on our contact page. We are located at 2447 Lombard St, San Francisco, CA 94123, United States, and aim to respond within one business day.

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